‘Pumpless’ in the context of our fountain refers to the elimination of a conventional submerged pump, which is a common source of noise and maintenance hassle in traditional pet fountains. Instead, we use a magnetically driven impeller. This innovative design simplifies cleaning, reduces noise, and enhances the safety of the water your pets drink. By rethinking the way water is circulated, we've managed to keep the benefits of a pump—like water movement and filtration—without the usual complications.

We recommend changing the filter every 3-4 weeks to ensure optimal performance and maintain the highest quality of water for your pets. Additionally, the filter life indicator on the Pet Fountain Elfin will turn solid orange to remind you when it's time to change the filter.

We recommend cleaning the Pet Fountain Elfin once a week. However, cleaning the Pet Fountain Elfin is not like a chore. All you need to do is take the water tank away from the base, disassemble the parts (the water tray, the tank, the conduit, and the impeller), and rinse and scrub them to clean. It's as easy as a breath, and there's no pump to worry about!

Most parts of the Cheerble Pet Fountain are dishwasher safe. The water tray, filter layer, and water tank of the E1 Lite can all be placed in the dishwasher. The stainless steel trays of the D1 Pro, D1, and E1+ models are also dishwasher safe. For other components, please disassemble them and wash by hand to ensure they stay in optimal condition.

No, it is not a necessity for regular maintenance. The Replacement Kit is an optional choice for pet parents wanting the best results. For routine care, simply rinse the water conduit and the impeller during each fountain cleaning.