Fountain Family
Why Shop With Us
FAQs
Are Final Sale items brand new?
Yes, 100%. All clearance items are brand-new, unused products in original packaging.
What if a final-sale item is defective or arrives damaged?
Quality issues are exempt from the final-sale terms. If an item has a manufacturing defect or arrives damaged, you can request a free replacement within 60 days.
Why are these items on clearance?
We're clearing out select inventory to make space for our upcoming lineup. These are the same products our customers have loved, just at their lowest prices ever.
Can I return or exchange Final Sale items?
No. All selected items are FINAL SALE and are not eligible for change-of-mind returns or exchanges. Please double-check model, color and quantity before ordering.
Why are Final Sale items non-returnable?
Final Sale items are the last of their stock offered at deeply reduced prices, so they are sold as final sale. Because pricing is already at its lowest, returns are not accepted.
Can I exchange a Final Sale item for a different color/style?
Unfortunately no — final-sale items cannot be exchanged for another color or style. Please confirm your selection before ordering.
What about full-price (non-final sale) items?
Non-final sale items keep our standard policy. Final sale applies only to items in the clearance section.
How do I claim for a defective final-sale item?
Submit a ticket at help.cheerble.com or email support@cheerble.com with photos/video of the defect.
Didn’t find your answer?
Contact our customer support: 24/7 Email Support. Average response: 6h. Live Chat: 9am-6pm EST (Mon-Fri).
Didn’t find your answer?
Contact our customer support: 24/7 Email Support. Average response: 6h. Live Chat: 9am-6pm EST (Mon-Fri).
