Wickedbone Air Care
- 12-month Care coverage for eligible Wickedbone Air outer-shell damage during normal use.
- Up to 4 approved replacements during your Care period, with one shell per redemption.
- $0 shell product charge for each approved replacement. Shipping fees apply.
- Digital coverage only. No toy or upfront replacement shell is shipped with this Care purchase.
- Compatible product: Wickedbone Air outer shell only.
- Coverage period: 12 months. Check the coverage dates associated with your Care entitlement.
- Replacement limit: Up to 4 approved redemptions, subject to your remaining uses and the Care Terms.
- Covered: Eligible outer-shell damage during normal use.
- Outside Care coverage: The electronic core and other Cheerble products. Any applicable standard product warranty is handled separately.
- Replacement delivery: United States and Canada.
- Open the Care replacement request page.
- Enter your Care Code, original order number and original order email. Upload a photo of the damaged shell and complete the required fields.
- We will check your coverage, remaining uses and request details. If approved, we will email a Shopify checkout link to your original order email.
- Complete checkout to pay the replacement shipping fee. Your approved shell has a $0 product charge.
Submit your request before your Care coverage expires. Replacement checkout links are valid for 7 days. Please avoid submitting the same request more than once.
Care is a digital benefit. No physical item is shipped when you purchase Care alone. Approved replacement shells are sent separately after checkout.
- United States: US$5 shipping per redemption.
- Canada: CA$7 shipping per redemption.
- Applicable taxes, if any, are calculated at checkout.
- Replacement delivery is available in the United States and Canada. Free-shipping promotions for regular purchases do not waive Care redemption shipping fees.
For questions about your Care purchase, coverage, cancellation or refund eligibility, contact our support team with your original order number and Care Code. Care Terms apply.
CARE COVERAGE
Coverage for the Outer Shell
See what your Wickedbone Air Care covers before requesting a replacement.
Outer Shell — Covered by Care
Care covers eligible damage to the replaceable Wickedbone Air outer shell during normal use, subject to the Care Terms.
- Up to 4 approved replacements during your 12-month Care period.
- One shell per redemption, subject to your remaining uses.
- Approved shell product charge: $0.
- Shipping per redemption: US$5 in the United States or CA$7 in Canada.
Electronic Core — Outside Care Coverage
The electronic core is not covered by Wickedbone Air Care. Any applicable standard product warranty is handled separately.
Care applies to Wickedbone Air outer shells only and does not cover other Cheerble products.
Supervise play, check the shell regularly, and stop use if any part becomes loose or damaged.
Wickedbone Air Care FAQs
Find answers about your shell coverage and replacement requests.
What is Wickedbone Air Care?
Wickedbone Air Care is digital coverage for eligible damage to the Wickedbone Air outer shell during normal use. It provides up to 4 approved shell replacements during a 12-month Care period, with one shell per redemption. Care Terms apply.
Does Care include a toy or an extra shell?
No. This product provides digital Care coverage only. No toy or upfront replacement shell is shipped with this purchase.
The Wickedbone Air Care Bundle includes Wickedbone Air, one extra replacement shell and Care coverage. Its upfront extra shell is separate from the up to 4 approved Care replacements.
What does Care cover?
Care covers eligible damage to the Wickedbone Air outer shell during normal use, subject to the Care Terms. A photo of the damaged shell is required with your request.
Does Care cover the electronic core?
No. The electronic core is outside the scope of Care. Any applicable standard product warranty is handled separately. Care does not apply to other Cheerble products.
How many replacement shells can I receive?
You can receive up to 4 approved replacement shells during your 12-month Care period, subject to your remaining uses. Each redemption covers one shell.
Replacement shells are requested separately when eligible damage occurs; they are not all shipped when you purchase Care.
Are replacement shells free?
Each approved replacement shell has a product charge of $0. Shipping is US$5 in the United States or CA$7 in Canada per redemption. Applicable taxes, if any, are calculated at checkout. Regular free-shipping promotions do not waive Care redemption shipping fees.
When does my coverage start and expire?
For Care included in a Wickedbone Air Care Bundle, the 12-month coverage starts on the payment date of that Bundle order.
Check the coverage dates associated with your Care entitlement. If you purchased Care separately and need help confirming your dates, contact our support team with your order details. Submit replacement requests before your coverage expires.
Can I buy Care for a Wickedbone Air I already own?
Before purchasing Care separately for an existing Wickedbone Air, please contact our support team with your original order details to confirm eligibility and the applicable coverage dates.
How do I request a replacement?
Visit the Care replacement request page. Enter your Care Code, original order number and original order email, upload a photo of the damaged shell, and complete the required fields.
We will check your coverage, remaining uses and request details. If approved, we will email a Shopify checkout link to your original order email so you can pay the replacement shipping fee. Please avoid submitting the same request more than once.
Where can replacement shells be delivered?
Care replacement delivery is available in the United States and Canada. Shipping is US$5 in the United States or CA$7 in Canada per redemption.
Can I choose a replacement color?
The request form offers Royal Blue and Bright Orange. Color availability is subject to stock. If you need help with color availability, please contact our support team.
How long is my replacement checkout link valid?
Your replacement checkout link is valid for 7 days. Complete checkout before the deadline shown in your email. If the link expires, contact our support team before submitting another request.
Where can I find my Care Code?
Have your original order details ready when requesting a replacement. If you cannot find your Care Code, contact our support team with your original order number and order email for help.
Who can help with my Care purchase?
For questions about your Care purchase, coverage dates, remaining uses, cancellation or refund eligibility, contact our support team with your original order number and Care Code, if available.
Need help with your Care?
Contact our support team with your original order number and Care Code, if available.
Need help with your Care?
Contact our support team with your original order number and Care Code, if available.
