Wickedbone Air Care

Wickedbone Air Care is a 12-month replacement service for eligible outer-shell damage during normal use, with up to 4 approved requests and one pair of outer shells per approved request. Care Terms apply.

No. This product provides digital Care coverage only. No toy or upfront replacement shell is shipped with this purchase.

The Wickedbone Air Care Bundle includes Wickedbone Air, one extra replacement shell and Care coverage. Its upfront extra shell is separate from the up to 4 approved Care replacements.

Care covers eligible damage to the Wickedbone Air outer shell during normal use, subject to the Care Terms. A photo of the damaged shell is required with your request.

No. The electronic core is outside the scope of Care. Any applicable standard product warranty is handled separately. Care does not apply to other Cheerble products.

Up to 4 approved requests during your 12-month Care period, with one pair of outer shells per request, subject to your remaining uses.

Replacement pairs are requested separately after eligible damage occurs; they are not shipped upfront with Care.

Each approved replacement shell has a product charge of $0. Shipping is US$5 in the United States or CA$7 in Canada per redemption. Applicable taxes, if any, are calculated at checkout. Regular free-shipping promotions do not waive Care redemption shipping fees.

For Care included in a Wickedbone Air Care Bundle, the 12-month coverage starts on the payment date of that Bundle order.

Check the coverage dates associated with your Care entitlement. If you purchased Care separately and need help confirming your dates, contact our support team with your order details. Submit replacement requests before your coverage expires.

Buy Care with your toy or add it up to 7 days after delivery. Only for toys purchased on cheerble.com.

Only the corresponding toy purchased on cheerble.com is eligible; purchases from other channels are not eligible. For a separate Care purchase, complete payment within 7 calendar days after the corresponding toy is delivered, based on the carrier’s delivery record. Your toy order and delivery date are checked by support.

Damage that occurs before your Care coverage begins is not covered.

1. Contact Cheerble support with your Care order number, order email, the corresponding cheerble.com toy order details and clear photos of the damaged parts. Include your Care Code.
2. Support checks the toy order, delivery date, Care payment time, remaining allowance and damage.
3. If approved, follow the instructions to pay shipping and any applicable taxes.

Submit replacement requests before your Care coverage expires. Care bought after damage occurred does not cover that damage.

Care replacement delivery is available in the United States and Canada. Shipping is US$5 in the United States or CA$7 in Canada per redemption.

The request form offers Royal Blue and Bright Orange. Color availability is subject to stock. If you need help with color availability, please contact our support team.

Your replacement checkout link is valid for 7 days. Complete checkout before the deadline shown in your email. If the link expires, contact our support team before submitting another request.

Have your original order details ready when requesting a replacement. If you cannot find your Care Code, contact our support team with your original order number and order email for help.

For questions about your Care purchase, coverage dates, remaining uses, cancellation or refund eligibility, contact our support team with your original order number and Care Code, if available.